Delivery and Pickup

All purchases must be pre-ordered. Orders can be delivered to your preferred address (MOST Sydney Metro) or picked up at our factory in Artarmon.  Please kindly enquire if we can deliver to your suburb.  

Pick Up (Free)

Please state your preferred pick up date and time in the notes at the check out.

Order for NEXT DAY pick up must be received 1 business day prior (Monday to Friday), by 10 am and can only be collected from 10 am on the next day (Mon-Fri) or at 10 am for Saturday.

NON Next Day pick up can be collected at the following times:

Monday to Friday 7am to 1 pm; Saturday 7am to 10 am.

Delivery

Orders for delivery will need to reach us by 10 am (Monday to Friday) to be scheduled on the next delivery slot available.   We will advise you when delivery can take place within 24 hours working day.  

Unfortunately, we cannot guarantee next day delivery.   However, we endeavor to deliver all orders ASAP. 

Depending on the area, it can take 1 to 3 working days.  Delivery time is between 8 am to 3 pm. Please make sure someone is on the premises to receive delivery, because our products need to be refrigerated/frozen immediately. 

Due to various operational and traffic variables, we are unable to give you a specific window time frame when the delivery would arrive.  Our driver will text/call you when your order is next to be delivered.

Delivery Fees:

• Free for purchases $100.00 and above

• $10.00 for purchases from $50.00  to below $100

• $15.00 for purchases below $50.00